Landscape Irrigation Case Study – an Exemplary Approach on Being a Winner of Your Irrigation Management

Landscape Irrigation Case Study – an Exemplary Approach on Being a Winner of Your Irrigation Management

LANDSCAPE IRRIGATION CASE STUDY

OVERVIEW

An Exemplary Approach on Being a Winner of Your Irrigation Management

The average irrigation system will disperse about a half-inch of precipitation or 14,000 gallons of water per watering. Thus, it is recommended to have a properly working rain sensor that signals the irrigation system to pause disbursement during or after a rain event, which can save you thousands of gallons of unneeded water. In addition, rain sensors that utilize evapotranspiration will lessen your water usage and will alter the amount of water put out by the irrigation system, which depends on temperature and moisture levels.

PSIs set at a high level causes the irrigation heads to mist, which provides an insufficient coverage of water and require systems to use more water, because of the rate of evaporation into the atmosphere.

APPROACH

Situation

A client was having an issue with improper landscape water coverage. We found that the operating pressure for their irrigation systems was at a 63%, while their PSI was above 60. PSIs set at a high level causes the irrigation heads to mist, which provides an insufficient coverage of water and the use of more water, because of the rate of evaporation into the atmosphere. The client also experienced trouble with faulty irrigation systems throughout their 200-sites, which showed a set of different issues per location. Such as outdated and broken irrigation controllers, backflow components, irrigation heads, valves, and piping. The client’s case represented a significant number of costly projects that needed to be handled by a national-level irrigation management company. Otherwise, managing every irrigation issue, at every location on a site-by-site basis, with a local company that lacked qualifications could turn into an unnecessary high-stakes gamble – when there are better options the client can choose from.

As suggested previously, connecting with a contractor with a broader national reach of specialties and vetted vendors will help resolve your massive irrigation repairs more efficiently.

Execution

As suggested previously, connecting with a contractor with a broader national reach of specialties and vetted vendors will help resolve your massive irrigation repairs more efficiently. To solve the client’s problem, we installed pressure regulators to verify each irrigation system per zone was operating at its optimal pressure. Then by rigorously testing each unit, we confirmed functionality until we were confident all the irrigation repairs were operating properly. Also, by having the resources and irrigation specialists readily available throughout the country, we were able to quickly set up a project plan to update all 200-sites with new controllers. We then replaced any broken or inefficient heads and parts as part of our diagnostic check. Lastly, our specialists replaced any broken PVC piping with black polyethylene piping, which is a more durable and flexible material that can withstand chemical and environmental stress, while being resistant to cracks.

Outcome

By utilizing the services of a national partner, the entirety of their fixes ended up saving the client about 20% of their water usage for their irrigation and landscaping needs. Additionally, throughout the system updates and repairs, the client saved over 400,000 dollars through upgrading their faulty controllers and outdated parts, which created better water efficiency, and reduced their reactive costs over a 20-year period – based on their own analysis of historical spend versus their current trends, since the repairs have been made.

RESULTS

WATER USAGE

Saved over 20% of water usage

COST SAVINGS

Client saved over $400,000 via new upgrades

TIMELINE

Reduced costs over a 20-year period

By connecting with the right partner, and vetting the right specialists to properly install and fix your irrigation repairs, you can extend the life-cycle of your irrigation system for years to come. Your landscape plays a big role in your business brand, and when things go south with such a complicated system, it is easy enough to spend hundreds or thousands of dollars over on your irrigation system budget. Trust a leading national irrigation management company, so your facility can save an exponential amount of dollars throughout the landscaping season.

CONTACT US

866-571-4609

sales@ferrandinoandson.com

Construction Case Study Advantages of a National Contracting Partner

Construction Case Study Advantages of a National Contracting Partner

CONSTRUCTION CASE STUDY
ADVANTAGES OF A NATIONAL CONTRACTING PARTNER

OVERVIEW

Growing and Leveraging your Landscape Capital Budgets

Growing and managing the construction process for your national portfolio can be a complex process. Especially, for smaller organizations with limited resources and limited network reach. Making it difficult to gear-up your growth strategy into a full-fledged actionable opportunity. Construction plans at the national level require qualified general contractors who can execute complex and aggressive timelines throughout various geographies across the country. It is of the highest importance that everything is handled with crucial attention and detail from the very beginning. When faced with a high-stakes problem, you want to make sure that the people you are investing your time and resources into, are loyal to your vision and hold your best business interests.

ACQUIRING GCS FOR MULTIPLE LOCATIONS IS A HEAVY BURDEN FOR SMALL-SIZED COMPANIES AND START-UPS.

APPROACH

Initiative

A small-sized national urgent care organization had a growth initiative, in which they were struggling to take into action. Their goal was to refresh and construct 350 units over the course of a five-year strategy. Achieving this immense undertaking was a particular problem for this undersized company, due to the lack of reach they had in terms of accessing the skilled labor required for the multiple new builds and fit-outs. The client needed a contracting firm at the national level to help them obtain and manage the number of general contractors (GCs) needed for each re-opening and build of new clinics, for each designated location. Acquiring GCs for multiple locations is a heavy burden for small-sized companies and start-ups. Many of these firms end up spending way too much time and effort seeking the right GC fit but also spending way above than they should or above their initial budget plans.

Through a strong national contractor partnership, the client gained new confidence, insight, and envisioned significant positive changes in their brand image and corporate expansion goals.

Delivery Model

With a newly implemented self-performing framework, we created a streamlined process for their construction needs. This partnership gave the client the support and expertise required to organize and execute their remodels, multi-site refreshes, rebranding, fit-outs, and overall management programs. After more than 100-hours invested with their team, we developed a go-forward plan to help support the client’s first steps in their growth plans. First, we compiled a team of dedicated Project Managers (PMs), and ensured a consistent delivery model – regardless of geographical locations. Second, we leveraged our own in-house architects and designers to provide guidance on final layouts, while confirming the final plans, and making sure everything was aligned with their vision for the brand. Finally, we provided oversight for the entire project’s functioning as their main GC and construction manager when needed, to provide the reporting and visibility into the entire project’s demands.

Solution

Through a strong national contractor partnership, the client gained new confidence, insight, and envisioned significant positive changes in their brand image and corporate expansion goals. The results of the provided delivery model spoke volumes. With our teams already delivering more than 5,000 projects annually with the largest individual program delivering 450 remodels a year, our 70 in-house PMs allowed the client to increase their initial five-year strategy of refurbishing 300 clinics to 500 clinics. In addition, with a successful delivery model in-place, the client can utilize its benefits repeatedly. As a bonus, this type of partnership also drives down costs and creates a more balanced timeframe for project completion.

RESULTS

DELIVERY

Delivers more than 5,000 projects annually

COMPLETION

Largest completed initiative of 450 remodels a year

EXPERTISE

More than 70 in-house PMs with licenses across 48 states

GOAL

Increased project initiative from 350 to 500

There is no doubt that most construction projects can be a challenge for smaller organizations. Nowadays, no one industry is kept at a standstill. It is important to keep up-to-date to flourish and compete within a certain market. As a result, you need to associate your organization with those who will provide effective and affordable beneficial outcomes. That is why having an expert contractor with national means of leading your next construction project will help you compete with your competitors while delivering cost-effective solutions that are critically needed in the current environment.

CONTACT US

866-571-4609

sales@ferrandinoandson.com

Ferrandino & Son Landscape – Capital Projects Case Study

Ferrandino & Son Landscape – Capital Projects Case Study

FERRANDINO & SON LANDSCAPE-CAPITAL PROJECTS CASE STUDY

OVERVIEW

Growing and Leveraging your Landscape Capital Budgets

Are you familiar with that saying, “Money doesn’t grow on trees?” Unfortunately, for the most part, that saying is primarily true. However, what if there was a way to generate measurable savings through your landscape projects? The IBIS World November 2018 Landscaping Services Industry Report shows that the landscape services industry boasts an annual revenue of $93-billion and represents about 513,305 businesses. Based on these general statistics, there actually might be some truth to money growing from your trees, shrubs, and hedges. Learn the ins-and-outs of our landscape programs to reduce your future maintenance spend through strategic capital planning. You’ll be shocked at how a simple project plan can reduce your ongoing landscaping maintenance costs with the right capital improvements.

Our program SMEs are your closest allies in terms of stretching the capacity of your landscaping projects.

APPROACH

Assess

Overall, landscaping is a growing multi-billion-dollar industry, impacting commercial sectors heavily in attracting business gains. Whether it’s a regional improvement for 75 sites or a multi-year initiative across 8,000 sites, the first kick-off into getting your ROI would be to partner with a national Subject Matter Expert (SME). SMEs will develop and breakdown your landscape project goals, layout multiple solutions for your portfolio, and cross-assess other important exterior areas while keeping your time management and capital budget in-check. Our program SMEs are your closest allies in terms of stretching the capacity of your projects. Think of them as the landscape whisperer where every dollar invested will deliver real returns into your ongoing maintenance budget.

Our program experts assisted clients in saving more than $4,000-worth of irrigation work at a single property by designing a more water-resistant landscape for their new store while reducing their overall Capital Landscape Budget by almost $20,000.

Costs

One of the critical components that can’t be emphasized enough during your capital project, is the permit approval process. The speed at which approvals are made is a daunting feat. For instance, if you ask your landscaping partner in March to assess a property for a refresh, and wait until September to have it approved, you’re likely back at square one – as the property will not only need to be reassessed, but any permitting completed will need to start over. Don’t be the bottleneck to your success! Our program experts assisted clients in saving more than $4,000-worth of irrigation work at a single property by designing a more water-resistant landscape for their new store while reducing their overall Capital Landscape Budget by almost $20,000.

Execution

For many commercial businesses, your foot traffic is consistent and loyal. But your business can always attract more based on where your businesses are located. Location matters, and so does the locations’ appeal. So, how does this all fit in with your landscape projects and your net results? You see, the client is the one who picks the locations for their capital projects, and they’re also the ones who’ll set the budget. It should be noted that budgets are likely to be set through prior experiences of previous costs from other sites within the client’s portfolio. If you’re not sure of your portfolio’s track record, our trusted national landscape partners should be able to provide you with the information needed to structure a budget that can stretch across an array of portfolio sites.

RESULTS

ASSESS

SMEs assess over 8,000+ sites on average

COSTS

Our program experts assisted clients in saving more than $4,000 on a single property

EXECUTION

Reduce maintenance costs by millions

Everyone has a budget. We know that. You also have an end-goal you want to achieve. You need to have them aligned before you start. If you’re working with a local landscaper or a company only in the landscape space, you may be limited on what you can do. However, a company with a bigger footprint can handle capital refreshes for exterior and even interior projects. If possible, try to align a complete refresh of all your assets. Remember, the point is to deliver a greater bang for your dollar, as the sum of all the parts is much greater than if completed individually.

CONTACT US

866-571-4609

sales@ferrandinoandson.com

Avoid the High Stakes in Your Construction Projects With the Best Go-Forward Approach

Avoid the High Stakes in Your Construction Projects With the Best Go-Forward Approach

Avoid the High Stakes in Your Construction Projects With the Best Go-Forward Approach

OVERVIEW

The field of construction covers a vast range of professional areas and industries that include, but are not limited to: Hotels, Groceries, Senior Living, Retail, Banking, and more. Within these industries, you have a diverse list of project types, like ground-up construction and remodel initiatives, multi-site refreshes, and rebranding projects along with fit-outs. These are complicated projects on their own, even when handled within a localized area. However, what if you’re interested in refreshing over 300 existing facilities? In addition, you’re also interested in constructing new facilities at a national level. The problem isn’t the expansion of your business, the problem is acquiring the specific labor that’s required to lift this initiative.


BY partnering with a company that already has the national reach and resources, you’ll save a great amount of time and save big in terms of overall costs.

Solutions for Expanding Into New Markets

As the key stakeholder, you must assess the location and the GCs that work each specific geographical area where you plan to develop. This means investing more effort and money towards introducing your business idea, for each new GC within each new market. By partnering with a company that already has the national reach and resources, you’ll save a great amount of time and save big in terms of overall costs. Make sure your national partner provides you with enough coverage to accomplish your organization’s growth process. Do they have more than 70 Project Managers positioned statewide to support your growth? Can they assign a team of superintendents who are dedicated to your projects, and who are willing to travel from market-to-market? If the answers are ‘yes’ to all these questions, you’re on the right path towards your growth plans.

Strategies That Stand Out

When reconfiguring your spaces, you’re revamping not only your brand, but revamping the possibility of growing your business potential. Construction is a field that really includes a village of skills and resources, which takes qualified project managers (PMs) to handle the execution. You want to make sure your national partner has a simplistic and clear workflow strategy, and who’s open to dialogue with all participating GCs. You want expertise that is fueled by a committed and collaborative effort that’s essential to any team environment and project. Be diligent in vetting your next PM, and make sure your partner holds the right licensing to help you stay clear of issues with local municipalities. Legal regulations can be a pain, and you want to make sure your contractors and PMs have the correct know-how to delegate or resolve these matters for throughout each project’s location.


Throughout our 25-years in the industry, we’ve noticed many opportunities to improve our execution and to help businesses stay on course for their growth plans.

Go Big and Go Forward

The goal of any Fit-Out or New Build involves creating a more modern and functional environment that is perfectly suited for any staff or clientele. When you appoint contractors to take on your new upgrades, you should be confident that you’re working with a team of design professionals that will deliver and meet scope processes, approvals, and fast turnaround completion times. Throughout our experience of over 25-years in the industry, we’ve noticed many opportunities to improve our execution and to help businesses stay on course with their growth plans. We already know that any construction project at the national level is completely different and will have huge hurdles to overcome, which will require patience and clear objectives. You won’t be able to achieve or complete any large-scale project with small-scale companies. Making sure your national partners have the capacity to match your growth plans are critical towards achieving your goals.

There is no doubt your construction projects will keep your brand up-to-date, allowing you to flourish and compete within a certain market. However, managing projects on a national-level is an entirely different process that involves the right partner who can see your vision properly. As a result, strong partners will bring resources, expertise, and assistance for all the details you already know about, and details you were never aware of. Be bold in your vision and go-forth building the future of your business.

CONTACT US

Looking for the right partner to help manage your next construction project? Contact us now to learn how Ferrandino & Son can help initiate your capital projects!
Phone: (866) 571-4609

Drive Long-Term Savings Through Cost-Per-Ticket Analysis

Drive Long-Term Savings Through Cost-Per-Ticket Analysis

COST-PER-TICKET CASE STUDY

Drive Long-Term Savings Through Cost-Per-Ticket Analysis

OVERVIEW

When it comes to assessing an FM Program, we have discovered that cost-per-ticket KPIs set a better tone in measuring long-term savings. We all have had our fair share of standard metrics: response times, length of calls, resolution timeframes, and overall customer and project satisfaction rates, but regardless, there is one service metric that rules them all: cost-per-ticket. The difference between evaluating a service program from the perspective of the average cost-per-ticket (versus the hourly-rate charge), may be the biggest difference between providing savings, versus consistently going over budget month after month.

 

THE DIFFERENCE BETWEEN EVALUATING A SERVICE PROGRAM FROM THE PERSPECTIVE OF THE AVERAGE COST-PER-TICKET (VERSUS THE HOURLY-RATE CHARGE), MAY BE THE BIGGEST DIFFERENCE BETWEEN PROVIDING SAVINGS, VERSUS CONSISTENTLY GOING OVER BUDGET MONTH AFTER MONTH.

APPROACH

ASSESS

During the RFP stage, some suppliers have learned to submit lower hourly rates to ensure they win the work, but then drive up your costs by performing the work through inflated hours and by creating unnecessary exorbitant markups on materials. For example, a client recently moved their maintenance program over to us from another company, due to their former providers constantly exceeding their budgeted maintenance spend – even though their hourly rates were very low.

Our advantage merges scoping the issue out appropriately while leveraging an industry-recognized best-in-class triage process – along with providing clearly defined SLAs (Service-Level-Agreements), which define our goals for driving down costs, and thus, holding us to an expectation on a cost-per-ticket by trade category. Overall, we maneuvered the down costs in the first year by 24%, even while our own hourly rates were 6% higher than the previous company.

 

OUR ADVANTAGE MERGES SCOPING THE ISSUE OUT APPROPRIATELY, WHILE LEVERAGING AN INDUSTRY RECOGNIZED BEST-IN-CLASS TRIAGE PROCESS – ALONG WITH PROVIDING CLEARLY DEFINED SLAS (SERVICE-LEVEL-AGREEMENTS), WHICH DEFINE OUR GOALS FOR DRIVING DOWN COSTS, AND THUS, HOLDING US TO AN EXPECTATION ON A COST-PER-TICKET BY TRADE CATEGORY.

WORKFLOW

When we discuss at length how critical it is to measure your cost-per-ticket by category, what we are conveying is the important perspective of lessening the focus on the rate-per-hour. Previously, we have mentioned hourly rates are at times manipulated, and furthermore, are more than less likely to be the cheaper option for long-term maintenance strategies.

Our hourly-service rates are set at a high-base point, coming in about 9%-more than what may be ideal for the typical “run-and-fail” model tactician, but we not only deliver a first year reduction, but by the second year we typically see additional savings through strategic purchasing and better refined SLA’s. How this is accomplished is through our proprietary workflow protocols by scoping the issue precisely, streamlining purchasing materials and to mitigate non-emergency travel expenses that can be held off for another day or two.

TRIAGE PROCESS

In any customer service-based industry there are two fundamental metrics: customer satisfaction and cost-per-ticket. Customer satisfaction is usually subjective in nature, while cost-per-ticket is quite objective. Typically, other factoring KPIs (Key Performing Metrics) tend to apply to other forms of cost containment qualities. Cost-per-ticket implementations usually illustrate a situation involving spending a lot of money per ticket, but the resulting customer satisfaction is terrible. You will want to examine why so much money is being spent, which are the bones in driving down costs.

 Triage Processes help eliminate or alleviate costly tensions during the overall repair project by always providing you with good, better, and best solutions and materials for each task. For example, as mentioned briefly before, our triage pushes out non-emergency repairs to the next day, which will reduce trip costs and overtime rates, while downgrading more than 22% of emergency calls through our custom triage process.

RESULTS

ASSESS

Driving yearly cost-per-ticket savings by 15% or more

WORKFLOW

Streamlined workflow saves on average close to 20% within 2-years

TRIAGE PROCESS

Triage processes can reduce trip costs and work overtime rates by more than 22%

There are plenty of additional variables that impact the total cost of a service. Highlighting some of the cost-fueled “blind spots” requires analyzing and quantifying additional factors: overhead and costs associated with each work order, like purchasing merchandise, and the direct labor cost of the ticket. Without properly evaluating any indirect or direct costs upfront, you lose transparency in calculating the financial impact this will have on your business and the impact it will have on the longevity of maintaining your space.