New Regional Office Opens in Philadelphia, Pennsylvania

Ferrandino & Son announces the opening of their newest Regional Office, located in Philadelphia, Pennsylvania. This location will supplement Ferrandino & Son’s already vast network of self-perform crews and in conjunction with their National network of vendor partners, will allow the company to support their existing client base across the country. This facility will house a State-of-the-Art Call Center, which will increase call volume capabilities by ten-fold and will ensure that Ferrandino & Son stays at the forefront of Facility Maintenance. With their existing Regional office in Orlando, Florida and Corporate Headquarters in Farmingdale, New York, Ferrandino & Son continues to expand their infrastructure to mirror the growth of their client base.

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Unveiling of New Call Center Tracking Solution

Ferrandino & Son today unveiled an expanded Call Center solution. Utilizing an expanded data network among their Regional offices and crews, Ferrandino & Son will be able to better track services in Real-Time utilizing their proprietary IVR software. This will increase the company’s ability to provide customized reporting to all of their clients. Initially scheduled to be completed in June of 2009, the project was completed ahead of schedule for the 2009 Landscape season.

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Ferrandino & Son Develops Partnerships for Enhanced Weather Projections

Ferrandino & Son announces an enhanced partnership with weather organizations NOAA and Accu-Weather. These expanded relationships will allow Ferrandino & Son to capture snow accumulation and current radar projections in Real-Time. The projections can then be downloaded to Ferrandino & Son’s snow removal trucks. Utilizing this technology for both their self-perform and vendor partners has allowed the company to deliver faster response times and increased reporting capabilities to clients. This enhancement in technology will continue to position Ferrandino & Son as a leading provider of snow removal across the country.

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New Regional Office Opens in Orlando, Florida with Focus on Hurricane Relief

Ferrandino & Son announces the opening of their newest Regional Office, located in Orlando, Florida. Designed as a hub for their Disaster Recovery operations, this location will be the launching point for maintenance crews in the Southeast United States. With warehouse space to store all categories of supplies and materials, Ferrandino & Son will also use this location to provide a base for their FEMA-certified First Responders. The new office will allow Ferrandino & Son to provide increased support during the upcoming Hurricane season.

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